Shipping & Delivery Policy – Kiddzy

 

1. Order Processing

 

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

 

2. Shipping Time

 

• Delivery timeline is usually 5–7 business days within India, depending on the shipping address and courier partner.

• Remote areas may take additional time.

 

3. Shipping Charges

 

• Standard shipping charges are applied at checkout.

• Free shipping may be available on promotional offers or minimum purchase value (as mentioned on the website).

 

4. Order Tracking

 

• Once your order is shipped, you will receive a tracking ID via email/SMS to track your parcel.

 

5. Delays

 

• Delivery times are estimated and may vary due to courier delays, weather conditions, or unforeseen circumstances.

• Kiddzy will not be liable for delays beyond our control.

 

6. Damaged or Lost Packages

 

• In case of damaged packaging, please record an unboxing video and contact us immediately.

• If the parcel is lost in transit, we will coordinate with the courier partner and assist you with a resolution.